Returns & Exchanges
At Tandy Leather, Inc., we want you to be completely satisfied with your purchase. If you are not happy with your leather or supplies, you may return unused items within 60 days of purchase for a full refund or exchange.
Verify Eligibility
Ensure your items are in original, unused condition and include all packaging. Please note that cut-to-length items or special orders may be subject to restocking fees.
Gather Documentation
Locate your original sales receipt or packing slip. If you purchased online, you can print a copy of your order confirmation from your account dashboard.
Choose Return Method
Bring your items to any local Tandy Leather retail store for an immediate exchange or mail them back to our central distribution center using a trackable shipping service.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing