Frequently Asked Questions
Everything you need to know about your leathercraft journey.
What types of leather do you offer?
We provide a wide range of high-quality leathers, including vegetable-tanned hides, chrome-tanned upholstery leather, exotic skins, and pre-cut lace, suitable for everything from saddlery to fine leather goods.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy on most unused items in their original packaging. Please note that cut-to-length items or clearance products may be final sale.
Do you offer wholesale pricing for businesses?
Yes, we have tiered membership programs including Business and Gold levels that provide significant discounts for professional makers and high-volume purchasers.
Can I return an item to a local Tandy Leather store?
Yes, items purchased online can be returned to any of our retail locations, provided you have the original packing slip or digital receipt.
Do you provide resources for beginners?
Absolutely. We offer various DIY kits, instructional books, and free online video tutorials to help beginners learn the art of leatherworking.